Managed Services - Reduced Total Cost of Ownership!
Highlights
Network Management - Highly reliable networks
Desktop Management - Increased user productivity
Systems/ Operations Management - High availability
Database Management - Efficient information handling
Security Management - Zero vulnerability
Helpdesk Management - Improved customer satisfaction
Remote Systems Management - Reduction in cost
Malvern International College's aim is to assist the organizations in managing their entire IT infrastructure with maximum efficiency and speed to enhance their businesses. With an innovative combination of pro-active, integrated management tools, proven methodologies, processes and excellent professionals, Malvern International College assures the following benefits to the organizations:
- Reduced Total Cost of Ownership
- Improved Service Levels, Response time with Guaranteed SLA
- Enhanced Business Process
- Assured Return on Investment (ROI)
The business model of Malvern International College's operations for Managed Service is On-site/ Offshore Model or Remote Management Model through communication links.
Network Management
Highly Reliable Networks
Malvern International College helps the enterprises to achieve a highly reliable, secured network with improved performance by deploying well experienced, highly domain knowledge based professionals.
Malvern International College's network solutions include designing, integrating, implementing and managing complex heterogeneous networks. Our value added services are network auditing, performance tuning and network security.
Desktop Management
Increased User Productivity
Malvern International College's desktop management methodology assists the enterprises to proactively manage their desktops and IT assets, thereby improving availability, user productivity and better control of assets. Malvern International College's desktop solution includes IT asset management, problem management and change management.
Systems / Operations Management
High Availability
Malvern International College assists the enterprises in efficiently managing their systems/servers resulting in minimum downtime and maximum performance.
Malvern International College's systems/operations management solutions deal with integrating and managing systems from desktops to mainframes. Our value added services include disaster recovery, capacity planning, performance tuning and enterprises database management.
Enterprise Security Management
Zero Vulnerability
Malvern International College facilitates enterprises in implementing effective security solutions to all their IT resources and protect them from both internal and external hacking.
Malvern International College's expertise in implementing VPN, firewall, intrusion detection, digital certification, public and private key encryption ensures highly secured networks protecting critical resources like data, systems, desktops, internet/intranet (Web), LAN and WAN.
Helpdesk Management
Improved Customer Satisfaction
Malvern International College's aim is to provide a single point contact for all IT needs of an enterprise and attain improved customer satisfaction.
Malvern International College's helpdesk solution caters to the specific needs of the customer and provides responsive and cost effective solutions resulting in continuous availability of data, systems and networks. |